Refund and Returns Policy

Return Period

Customers may request a return within 30 days from the date of receiving the product.

Return Conditions

To be eligible for a return, the following conditions must be met:

• The product must be in its original condition, unused, and undamaged.

• The original packaging and labels must be intact and not tampered with.

• Perishable items, such as food products or health-related items, are non-returnable,
  unless the product has a manufacturing defect or was damaged upon delivery.

Return Process

1. Please contact our Customer Support team via email or phone to inform us of your intention to return the product, providing the order number and reason for return.

2. Our team will guide you through the return procedure and advise on any required documentation.

3. Once the returned product is received and inspected, and confirmed to meet the return conditions, the return will be processed and the applicable refund will be issued.

Refund Policy

• Refunds will be issued for the full product value using the same payment method used for the original purchase.

• If the return is due to an error on our part (incorrect item, manufacturing defect, or damage during shipping), all shipping costs will be covered by the company.

• If the return is initiated at the customer’s request, the customer is responsible for return shipping costs.

Return Shipping

• Returned items must be sent using a recognized courier service.

• Customers may be required to provide shipment tracking details when applicable.